Install idrive on macbook
INSTALL IDRIVE ON MACBOOK PC
They sent me PC instructions last week to fix it despite it being logged on previous support calls that its a Mac! Just makes me think they really don't know what they are doing.
INSTALL IDRIVE ON MACBOOK PRO
I'm using a new Mac (25 years pro mac and pc user). I keep asking for a refund but they just send me a link to chat to go through the same fixes that don't work.
When the sync eventually starts working, it operates at speeds so slow that it'll take about 6 more weeks, operating 24/7, for less than 400gb to upload. I go to bed and when I check the next morning nothing's changed. I've chatted with customer service many times and at the end they'll assure me, "No, everything's fine now, it'll all sync no problem". They offer iDrive Express service, where you load your data onto a hard drive, but the postage charge for this - if you're in Europe, as I am - is $40+ ONE WAY, so we're looking at 80 bucks postage alone, and, based on the rubbish service I've received so far, it didn't seem wise to throw more money away. I've spent numerous hours reading their FAQ, watching videos, tweaking my computer parameters, etc and it's been massively frustrating and mostly a waste of time. Since then it's managed to upload approx 10,000 of my 90,000+ files. My experience with these guys has been pretty awful. Note: subscription options can be viewed here.